8 Ways to Offer Better Customer Service on FacebookThe Customer Experience Series is presented by Webtrends , helping brands acquire, engage, nurture and optimize Facebook fans. Get the Social Media Marketing Playbook, a guide for maximizing returns. Download now . Customers know that the squeaky wheel gets the grease, and web-savvy customers know that Facebook is the ultimate squeak amplifier.

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Free 20 Page Preview of the eBook CX in The Cloud

Download a free preview of “Customer Experience in The Cloud”. ┬áThe Online Customer Service playbook for implementing online customer service strategy, benchmarking, and KPI identification.