Check out this video demo of CoTweet in action. John Perez of www.service-push.com (A Social CRM Consulting Firm) demonstrates how you can support your customers and twitter conversations using Co Tweet. Can co tweet replace traditional ticketing systems for small businesses? Visit http and www.socialcrmtools.com for more information on Social CRM Tools, Information, and Strategy.

Free 20 Page Preview of the eBook CX in The Cloud

Download a free preview of “Customer Experience in The Cloud”. ┬áThe Online Customer Service playbook for implementing online customer service strategy, benchmarking, and KPI identification.